Designing a new, innovative customer experience for a major airline, focusing on personalised, seamless digital services throughout the entire travel journey
Helping a large bank designing and launching a new AI (Artificial Intelligence) powered service for businesses to manage their money
Helping the NHS (National Health Service) researching and designing a new national app, as well as several other core digital health services
Redesigning critical reporting and management tools for the UK’s largest payments services company
Exploring the future of travel and the role of digital services across end-to-end journeys for a major national logistics firm
Assist Amnesty unearth opportunities to improve how they identify and act on human rights offences
Contributing to internal initiatives promoting inclusion, diversity, and sustainability to foster a more equitable and environmentally conscious workplace culture
Assisting the government in implementing the Government Digital Service (GDS) framework to design and develop new digital solutions aimed at improving the lives of citizens and streamlining public services and experiences
Requirements :
UX deliverables: proficient in producing a variety of UX outputs, including personas, user journeys, wireframes, mock-ups, designs, and prototypes
Insight synthesis: skilled at synthesising user insights, market data, and global trends to create exceptional user experiences
Collaborative approach: collaborates effectively with clients and developers to bring designs to life while considering user needs, business requirements, and technical constraints
Usability testing: actively engages in usability testing to continuously refine ideas and designs
Client workshops: experienced in running workshops with clients and presenting deliverables to senior stakeholders
Cross-disciplinary collaboration: interest in defining the design process while collaborating with various disciplines such as research, strategy, and service design
Visual storytelling: possesses an enthusiastic sense of aesthetics and the ability to visually convey stories
Communication: confident and clear communication skills when presenting work to clients and peers
Digital artefacts: proficient in crafting attractive and clear digital assets
You could be a designer in an agency, consultant, or work in an in-house team. For us, it’s not just about having the right kind of professional experience, it’s as much about having a positive attitude, lots of curiosity and an ability to pick things up quickly